FollowUp Local: Offline Gemma Tool Diagnoses Why Chat Customers Go Silent

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A developer has released FollowUp Local, a small open-source tool for sellers who close deals over chat apps like Instagram, WhatsApp, and WeChat. Users paste a conversation, and a Gemma model running on their own computer identifies the stage where the customer stalled, the underlying concern behind their words, and supporting evidence quoted from the chat. The tool also suggests the next message to send and the timing for it. The developer says the model runs locally, so customer conversations never leave the machine and there is no per-message cost. Sample runs on a CPU-only Linux machine took about 19 seconds, and the tool also handles Chinese-language chats. It was built for the DEV Hacktoberfest 2026 Open-Source AI Challenge.

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