Where Off-the-Shelf Chatbots End: Five Integration Boundaries, With Example Payloads

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I co-founded NxFlowAI, an AI automation agency. These boundaries apply whatever you build with. When a small business asks a developer to "just add a chatbot", the first version is easy. The trouble starts when the bot needs to do something other than talk. This post maps five boundaries I see repeatedly, the line where off-the-shelf chatbots end and custom AI begins.

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