Truecaller pushes back against India telecom regulator's anti-spam framework

Truecaller has entered into a dispute with India's telecom regulator over its anti-spam rules. The caller ID company argues that users are increasingly ignoring and blocking calls originating from India's dedicated business number series. This trend suggests that the current regulatory approach to curbing spam may be undermining legitimate business communications. Truecaller's concerns highlight a growing tension between anti-spam enforcement measures and their unintended impact on user behavior.