Singapore advises chatbots to display clear usage info cards, not hide details in privacy policies

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Singapore's Infocomm Media Development Authority has published voluntary guidelines for generative AI chatbots. The guidelines recommend placing concise information cards next to chat interfaces rather than burying details in legal privacy policies. These cards should clearly state the bot's capabilities, limitations, data usage, and problem-reporting channels before conversations begin. This approach aims to give users practical information needed for quick decisions without replacing formal legal documents. The authority suggests this method provides operator-friendly transparency at the moment it matters most to users.

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