Pew Data: ChatGPT Use Hits 58% Among Young US Adults, Just 10% for Over-65s

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A 2025 Pew Research Center survey found that 58% of US adults aged 18–29 had ever used ChatGPT, compared to just 10% of those aged 65 and older, with overall adult adoption at 34%. Usage grew across all age groups between 2023 and 2025, but the gap between younger and older adults remained wide throughout the period. Experts caution that the data measures whether someone has ever tried ChatGPT, not how frequently, skillfully, or professionally they use it. For businesses planning AI rollouts, the figures signal that familiarity varies sharply within workforces and customer bases, making blanket assumptions about readiness unreliable. Recommended approaches include role-specific training, beginner onboarding, and human review processes for high-stakes outputs rather than relying on age as a proxy for capability.

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