Meta's AI Agent Muse Handles Insurance, Bookings and More — At a Privacy Cost

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Meta has launched an AI agent called Muse, designed to manage personal tasks on behalf of users. In a hands-on test, the assistant successfully handled dental insurance queries, made restaurant reservations, and even produced a custom podcast. However, using Muse required sharing highly sensitive personal data with the platform. The experience raised notable questions about the level of trust users must extend to Meta in order to benefit from the tool.

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