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McDonald's AI drive-thru system Archy hits 90% accuracy, no job cuts planned

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McDonald's has introduced an AI-powered drive-thru ordering system called Archy, which achieves a 90% order accuracy rate. The fast-food giant plans to invest $8.5 billion over the next decade to modernize its global restaurant operations. Despite the technological upgrade, the company's CFO has stated that the rollout will not result in staff reductions. McDonald's also intends to strengthen employee training and improve overall customer service alongside these tech advancements. The initiative comes as the chain looks to offer greater value to customers facing increasing cost-of-living pressures.

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