Incident Context Agent Traces Production Failures Using Connected Knowledge Graphs

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A developer has built 'Incident Context,' an incident-investigation agent submitted to the Sanity Challenge, designed to diagnose production outages without relying on guesswork or keyword matching. The tool models operational records — including services, deployments, configuration changes, and runbooks — as interconnected Sanity documents forming a structured graph. When investigating an outage, the agent traverses relationship paths between these documents to build a verifiable evidence trail rather than inferring causation from surface-level correlations. In a demonstration comparing two production incidents, the agent correctly identified distinct root causes: one tied to a database pool size reduction and another to a payment timeout configuration change. Every investigation output includes confirmed evidence, any inferences made, source paths for verification, and a recommended next step, with the system refusing to generate unsupported answers if its knowledge base is unreachable.

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