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How Sanity Context & MCP Supercharged AI Customer Support in Basegent & Bucket Space

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This is a submission for the Sanity Challenge, Path One: Ship an Agent That Queries Real Content Over the past few months, I have been building Basegent, a modern AI customer support and operations platform. Basegent gives developers and SaaS teams an intelligent chat assistant that can resolve real customer problems, cite official documentation, and escalate smoothly to human operators when confidence drops. At the same time, I run Bucket Space—a modern web application built for smart bookmarking, content capture, and personal library organization. Naturally, I wanted Bucket to be the proving

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How Sanity Context & MCP Supercharged AI Customer Support in Basegent & Bucket Space · ShortSingh