Google Business Profile Adds Transparency Tab Showing Automated Data Collection

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Google is rolling out a new 'Collected Info' tab in Google Business Profile dashboards, giving eligible business owners visibility into data its automated assistant has gathered about their company. The tab displays each collected item along with its source and the date it was collected, and allows owners to delete individual entries. Data may originate from automated phone, text, or WhatsApp interactions, as well as user contributions, public reports, and licensed content. Importantly, deleting a collected entry removes it from Google's records but does not automatically reverse any changes already applied to the public listing. The feature is being introduced in phases and is currently limited to select regions, languages, and business categories.

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