Designing an EHR Integration Layer for a Telehealth Platform

When developers hear “EHR integration,” the first thought is usually an API. But a production telehealth platform needs more than an API client. It needs an integration layer that can handle authentication, mapping, retries, errors, synchronization and external-system failures. A simplified architecture looks like: Patient App | v Telehealth API | v Integration Layer | +------> EHR | +------> Lab | +------> Pharmacy The integration layer should manage the authentication mechanism required by the target system. Don't spread EHR credentials and integration logic throughout the core application.
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