Designer Advocates for Human Review Points in AI Workflow Architecture

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A systems designer argues that effective AI automation requires structured oversight rather than unchecked execution. The approach centers on four layers: a defined input source, a bounded action scope, a human review point, and a maintained audit trail. Review points are positioned not as inefficiencies but as safeguards against costly errors such as wrong customer communications or unauthorized record changes. Dashboards are recommended to surface workflow status clearly, showing what is healthy, waiting, blocked, or awaiting ownership. The designer advises teams to begin automation with the decision they can least afford to get wrong and build boundaries and accountability records around it.

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