Consumer panel orders Qatar Airways, EaseMyTrip to pay Rs 3 lakh for denying refund

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The Hyderabad consumer commission ruled in favor of a passenger denied a refund after a brain tumour diagnosis. The man had requested a refund from Qatar Airways and EaseMyTrip for a canceled international trip, submitting medical documents. Both entities refused a full refund, offering a reduced amount instead. The commission found them jointly liable and ordered a full refund plus compensation for mental distress and costs.

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