AI shopping agents promise convenience, but some retailers are wary

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Tech companies have pitched AI agents as personal assistants that could give everyone the kind of help once reserved for the wealthy. In practice, using them to buy things can be frustrating, as they often need detailed instructions, run into technical problems, and return results that differ from what was requested. The agents may complete a task, but not the specific one the user intended or in the way the user would have chosen. The article also notes that some retailers are hesitant about letting these agents shop on their platforms. The full story is available at The Verge.

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