Why Domain Experts, Not Developers, Should Author AI Agent Skills
Most teams building AI agent skills default to having developers write them, even though the real procedural knowledge resides with domain experts like support leads, ops managers, and researchers. This mismatch means skills are often technically functional but wrong in the edge cases that matter most, because developers work from secondhand descriptions rather than firsthand expertise. The author argues that requiring YAML editing and repo access as prerequisites for contributing effectively filters out the very people whose knowledge would improve skill quality. The proposed fix involves separating authorship from technical plumbing, letting experts write the substance while developers handle configuration, combined with trigger testing, versioning, and a mandatory review step before rollout. These practices, which can be implemented manually without special tooling, prioritize who knows the workflow over who can commit code.
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