Why Contact Form 7's Green Success Tick Does Not Mean Your Email Was Delivered
Contact Form 7 displays a green success message when WordPress's wp_mail() function returns true, but this only confirms the function ran without errors — not that the email reached its destination. The plugin's own documentation acknowledges that mail can be 'kidnapped or killed' after that point, with spam filters being a common culprit. By default, wp_mail() relies on PHP's mail() function, which sends messages without SPF or DKIM authentication, making them easy targets for spam filters on services like Gmail and Outlook. A further complication is that CF7 uses the same front-end message for both mail delivery failures and spam rejections, making it impossible to distinguish the two without server-side investigation. The recommended fix is to install an SMTP plugin and route mail through an authenticated service with properly aligned SPF, DKIM, and DMARC records.
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