WHMCS May Be Charging Outdated EU VAT Rates, Manual Check Advised

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Billing platform WHMCS has been found to carry stale EU VAT rates, meaning invoices sent to consumers in affected countries may display incorrect tax figures without any visible error. Six EU member states have changed their standard VAT rates since January 2024, including Estonia, Finland, Luxembourg, Slovakia, Romania, and Estonia again, yet WHMCS's public changelogs show only one rate correction across versions 8.6 through 9.0.9. The platform's auto-update and Auto Configure features draw rates from an undisclosed source, making it impossible to verify their accuracy from release notes alone. Finnish hosting provider Pulsed Media discovered outdated rates in their own WHMCS setup and is urging other operators to manually cross-check their tax rules against the European Commission's TEDB database. Administrators can audit their rates via Configuration > System Settings > Tax Configuration > Tax Rules, or by querying the tbltax table directly on self-hosted installations.

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