WhatsApp Turned Into Field Logistics ERP Using Apps Script and Google Sheets

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The MageSheet team has published a guide detailing how to convert WhatsApp into a mobile ERP system for field logistics, eliminating the need for dedicated driver apps. The system uses a Google Apps Script webhook to receive driver messages, parse them via regex, and fall back to a low-cost LLM like GPT-4o-mini for unstructured input, updating a Google Sheet in near real time. The approach reportedly pushes driver adoption above 90% within a week, compared to 50–70% for custom applications, since drivers use a familiar platform with no installation required. Google Sheets handles dependent reporting formulas, SLA-breach flags, pivot tables, and automated client emails, while Drive stores proof-of-delivery photos. The full architecture, including known pitfalls such as unofficial API ban risks and audit-log requirements, is documented on the MageSheet blog.

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