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WhatsApp Coexistence Lets One Business Number Run on the App and API

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Meta's Coexistence feature allows a WhatsApp Business app number to also operate on the WhatsApp Business Platform through an approved provider. Businesses keep their existing app, chats and number while adding a shared inbox, automation and template campaigns. The setup is started by a provider through Meta's sign-up flow, which requires scanning a QR code in the Business app. Numbers must already be in the Business app to qualify, and groups, calls and the official badge remain outside the API. API messages are billed beyond the first 1,000 replies a month, plus template costs.

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