Virgin Australia apologises after wrongly removing wheelchair user from flight

Virgin Australia has apologised to disability advocate Shane Hryhorec after he was removed from a flight over a misassessment of his wheelchair's power add-on motor. Airline staff insisted on his removal despite Hryhorec explaining that the motorised attachment could be easily detached. The incident has highlighted significant gaps in accessibility awareness and training within the airline industry. In response, Virgin Australia has committed to reviewing its staff procedures related to passengers with mobility devices. The airline is also offering Hryhorec a full refund as part of its remedial measures.