VEQRA AI Uses Three Specialized Agents to Resolve Enterprise Incidents in 13 Seconds

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A developer has extended VEQRA, an existing Microsoft 365 incident management platform, with an AI layer called VEQRA AI, built during the Qwen Cloud Global AI Hackathon. The system deploys three sequential agents — Memory, BI, and Action — to identify root causes, assess financial impact, and generate a structured response plan without human intervention. All three agents run on Alibaba Cloud's Qwen3-235B model via a DashScope API endpoint compatible with OpenAI's interface. In a demo scenario, a critical overdue leasing contract worth €120,000 was fully resolved within 13 seconds through coordinated JSON-based agent communication. The developer cited consistent structured output generation across agents as the primary engineering challenge, which was addressed through careful prompt design.

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ProgrammingDEV Community ·

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