Tutorial: Build a Safe AI Support Agent with Mandatory Human Approval

A detailed tutorial explains how to build an AI system to help triage support emails. The proposed model classifies messages and drafts responses but cannot act autonomously. Every action it proposes, such as sending a reply or issuing a refund, goes into a queue for explicit human approval. This design is intended to prevent costly errors that a fully automated agent could make. The tutorial is built using Node.js and includes this crucial approval step often omitted from other demonstrations.