Trader compensated Rs 40k after 457-day delay in card payment processing

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A cloth trader experienced a 457-day delay in receiving card payments worth Rs 9.38 lakh. The Warangal district consumer commission held payment processor Worldline India responsible for the fund transfer delay. It ordered Worldline to compensate the trader for mental anguish and pay interest on the delayed amount. The commission dismissed all claims against the service provider and Union Bank, finding them not liable.

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