Tracking billable and non-billable hours in Jira without a built-in billable flag
Jira Cloud does not offer a billable flag on worklogs, so teams need a workaround to separate chargeable and internal time. The guide suggests marking whole work items with a label or select field when all their time is one type, or using a tag in worklog comments when a single item mixes both. Searching by label, including an IS EMPTY clause for unlabeled items, helps total time per work item. Summing hours by individual worklog through an export is needed to split mixed items, since searches only return work items. The article notes limits such as all-time totals, no partial billing within a worklog, and no protection against later edits, and mentions that a dedicated app may help for recurring monthly billing.
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