The RealReal Tightens Bot Defenses to Block AI Shopping Agents

The RealReal, a secondhand luxury fashion consignment retailer, says it is updating its bot defense system to make it harder for AI agents to shop on its site. The move follows a Verge report showing that an AI agent could exploit the retailer's 20-minute item reserve system. When an item is added to a cart, it is held and unavailable to other buyers for that period. The Verge used Meta's Muse to have an agent repeatedly re-add listings as soon as each hold expired, effectively blocking other customers from purchasing those items.
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