TestRail to Zephyr Scale Migration: CSV Limits, API Needs, and Naming Traps
Organizations migrating from TestRail to Zephyr Scale in 2026 face three key challenges that most documentation overlooks. SmartBear rebranded its Zephyr product line, creating confusion between the full-featured flagship and the lighter Zephyr Essential, and checking a license label alone may not confirm which product is actually in use. Atlassian halted new Data Center license sales on 30 March 2026, making cloud migration a likely concurrent priority for many teams. The commonly recommended CSV import method transfers only test cases and their fields, leaving out test cycles, execution history, attachments, and Jira issue links. Teams with meaningful execution history or traceability requirements must use Zephyr Scale's REST API instead, which requires custom scripting and places debugging responsibility on the user rather than vendor support.
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