Ten Common Website Flaws That Drive Customers Away From Small Businesses
Small business websites frequently lose customers not due to major technical failures but because of multiple minor, fixable issues that accumulate over time. Common problems include oversized unoptimized images, poor mobile design, inaccessible forms, and confusing navigation structures. These issues directly hurt conversions and can also affect search rankings, particularly when Google's Core Web Vitals metrics go unmeasured. Experts at web agency Alynox identified these recurring problems across client audits spanning multiple industries. Most fixes are low-effort and include converting images to modern formats, adopting mobile-first design, running accessibility audits, and simplifying site navigation.
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