Telangana consumer panel orders Amazon to refund Rs 1,499 over ads on Prime Video

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The Telangana consumer commission has ruled in favour of a subscriber who complained that Amazon added advertisements to its Prime Video service. The commission found that the change went against the original promise of an ad-free experience for annual members. Amazon has been directed to refund Rs 1,499 to the complainant. The order also requires the company to pay Rs 9,499 in total, covering compensation for the inconvenience caused and legal costs.

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