Team Eliminates Support Tickets With AI Bot Trained on Markdown Docs at Zero Cost

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A development team describes how they replaced support tickets with an AI bot trained on their Markdown documentation. The article is published on DEV Community and was posted on October 23. The bot was built so that users can get answers from the existing docs without submitting a ticket. The authors state that the setup runs at $0 per month. The source text is brief and provides few further technical details about the implementation.

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