Survey Finds Enterprises Buying Software Upgrades IT Leaders Expect Will Backfire

A survey of 2,018 IT leaders at large companies has found that organizations continue to purchase software upgrades even though many IT teams believe those upgrades will worsen their operations. The findings point to a lack of leverage among IT departments, which appear to have limited influence over these purchasing decisions. The report suggests a gap between what technology staff anticipate and what their organizations ultimately acquire. Ars Technica reported on the survey's results, though the available details are limited to its sample size and central conclusion.