Single Test Runs Are Not Enough to Measure AI Agent Reliability
AI agents behave like random variables, meaning the same input can produce different outputs across multiple runs, making a single passing test an unreliable indicator of quality. Engineers are advised to run each test case multiple times and report a pass rate rather than a simple pass-or-fail result. Focusing solely on average performance can be misleading, as even a 95% average masks edge cases that could trigger harmful actions like erroneous refunds or data deletion. Developers can reduce harmful variance by lowering model temperature, constraining output formats, and adding guardrails, without expecting full determinism. The recommended release standard is not a single green checkmark but a consistently high pass rate across repeated runs with a bounded worst-case outcome.
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