Singapore study finds some neighbourhoods consistently rate restaurants harsher than others

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A data analyst scraped Google ratings from 1,084 outlets across 10 fast-food and café chains in Singapore to test whether neighbourhoods differ in how critically they review restaurants. To isolate reviewer behaviour from actual food quality, each outlet's rating was compared against its own chain's average, cancelling out brand-level differences. The results showed a consistent pattern: areas like Sembawang, Woodlands, and Toa Payoh rated restaurants below average across multiple unrelated chains, while Rochor, Outram, and Marine Parade were notably more generous. Contrary to expectations, wealthier neighbourhoods tended to be tougher reviewers rather than more satisfied ones. The analyst cautioned that the effect size is small and that tourist-heavy locations, multi-year review accumulation, and the absence of full rating breakdowns limit the precision of the findings.

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