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SBI fined for refusing to close customer's credit card

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The State Bank of India has been ordered to pay Rs 50,000 in compensation to a customer. The payment is a penalty for the bank's refusal to close the customer's credit card account upon request. This directive came from a Consumer Disputes Redressal Commission. The case highlights a financial institution's obligation to comply with customer instructions regarding account closures.

Read the full story at Economic Times

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