SBI fined for refusing to close customer's credit card
The State Bank of India has been ordered to pay Rs 50,000 in compensation to a customer. The payment is a penalty for the bank's refusal to close the customer's credit card account upon request. This directive came from a Consumer Disputes Redressal Commission. The case highlights a financial institution's obligation to comply with customer instructions regarding account closures.
This is an AI-generated summary. ShortSingh links to the original source for the complete article.
Discussion (0)
Log in to join the discussion and vote.
Log in