Satya Nadella calls empathy the hardest yet most vital skill for leaders

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Microsoft CEO Satya Nadella has identified empathy as the most challenging and essential skill for effective leadership. He argues that empathy enables leaders to build stronger connections with their teams and better understand customer needs. Nadella's personal life, particularly his experience raising his son Zain, has deeply influenced this leadership philosophy. He also credits cricket and team sports with teaching him broader lessons that apply to both professional and personal contexts.

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