Samsung ordered to refund Rs 98,000 with 9% interest over faulty Z Flip6 screen
A consumer commission in Haryana has ruled in favour of Vicky Kapoor in his dispute with Samsung over a defective Z Flip6. The company has been directed to refund Kapoor Rs 98,000 with 9% interest. The phone reportedly showed serious problems soon after purchase, which Samsung attributed to physical damage. The commission found the company's evidence insufficient to support that claim. The ruling also cited service gaps linked to shortcomings in the warranty.
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