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SaaS teams should prioritize auditability in SMS alert APIs for critical notifications.

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For SaaS applications handling critical alerts like password resets, selecting an SMS API requires evaluating more than just cost. A reliable, auditable design typically uses a queued delivery system with immutable records of each attempt. Key integration criteria include stable message IDs, authenticated callbacks, and exportable event histories. The evidence trail must prove who initiated an action, what policy authorized it, and the final delivery state without storing sensitive user data.

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SaaS teams should prioritize auditability in SMS alert APIs for critical notifications. · ShortSingh