Rs 3.87 lakh health claim of 76-year-old woman rejected despite Rs 35 lakh cover

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A 76-year-old woman held two health insurance policies, one with a Rs 10 lakh sum insured and another with Rs 25 lakh. When she was hospitalised, a cashless claim was filed with the insurer. The insurance company did not approve the cashless request, citing insufficient or missing documents. The report describes how the rejection was handled, with the claim amount being Rs 3.87 lakh.

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