RocketRide Builds 24/7 AI Discord Bot to Answer Developer Support Questions

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RocketRide engineers Krish Garg and Mithilesh Gaurihar built an AI-powered support bot called Rocket Ralph to answer community questions on Discord around the clock. The bot uses a multimodal retrieval-augmented generation (RAG) pipeline that ingests existing documentation, PDFs, screenshots, audio, and video to build a searchable knowledge base. Text chunks are converted into vectors using a miniLM embedding model and stored in Qdrant, enabling similarity-based retrieval rather than relying on exact keyword matches. When a Discord user asks a question, the bot embeds the query, retrieves the most relevant content above a 0.7 similarity threshold, and responds directly within the channel. The system was built on RocketRide Cloud using 21 pipeline components and integrates with an existing Discord bot via webhook, requiring no separate application.

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