Reject Agent Tasks Early Using Queue Age Predictions to Protect SLOs
Software systems risk SLO violations when queues accept tasks they can no longer complete on time, making 'message accepted' a misleading signal of availability. Engineers can apply backpressure at the admission stage by calculating predicted wait time based on queued work and effective worker concurrency. Task-class-specific service time estimates should be used instead of a single global average, since workloads vary significantly in duration. Requests should only be admitted when the predicted finish time, including a safety margin, falls within the task's deadline. Tracking both false acceptances and false rejections through structured metrics helps continuously improve prediction accuracy and system reliability.
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