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Railways ordered to pay Rs 80,000 after jewellery stolen on Rajdhani Express

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A district consumer commission has directed Northern Railway to compensate a couple with Rs 80,000 after their handbag containing a gold mangalsutra was stolen during a Rajdhani Express journey. The commission ruled that the Railways was guilty of deficiency in service in connection with the theft. Railways had contested the claim, arguing that the luggage was unbooked and that proper notice was not given. However, the commission noted that railway officials had received the complaint and that no attendant was present in the coach at the time. The ruling highlights passenger safety obligations that railways are expected to uphold during travel.

Read the full story at Times of India

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Railways ordered to pay Rs 80,000 after jewellery stolen on Rajdhani Express · ShortSingh