PHP example shows how to orchestrate an AI support workflow in four steps

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A DEV Community tutorial walks through a basic PHP orchestration pipeline for handling customer queries. The flow classifies the user's intent, retrieves matching context from a store, generates a templated reply, and then validates that reply before returning it. Each stage runs sequentially so the process stays controlled and predictable. The sample code covers billing, technical access, and order-tracking questions, falling back to a general category when no keyword matches. The author notes that the generation step is a placeholder where a real language model would normally be called.

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ProgrammingDEV Community ·

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ProgrammingDEV Community ·

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