Petlibro faces backlash after smart pet feeder outage disrupts scheduled feeds

Smart pet feeder brand Petlibro is under fire from users following a service outage that disrupted automated feeding schedules. Customers reported that their devices failed to deliver scheduled meals to pets during the downtime. Petlibro has claimed that its feeders are capable of operating offline and performing scheduled feedings without an internet connection. However, users have contradicted this claim, saying their feeders did not function as promised during the outage. The company's response has frustrated customers, with some accusing Petlibro of dismissing or deflecting their legitimate complaints.