Payment Recovery Needs More Than Webhooks to Handle Missed or Duplicate Callbacks
Webhooks are asynchronous evidence that may arrive twice, out of order, or not at all, so payment platforms need multiple ways to reach the same final state. Recommended approaches include verified webhook ingestion, scheduled polling of processing transactions, controlled staff status checks, reconciliation against provider records, and webhook replay where providers support it. All these paths should converge on a single idempotent update function that ignores regressions and separates provider acknowledgement from local ledger settlement. Webhook endpoints should verify signatures on raw payloads, persist events quickly, and defer heavy business work to background jobs. Monitoring of processing age, verification failures, and recoveries without webhooks helps teams detect stuck payments early.
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