Part 5 of the Communications series covers capturing delivery events after dispatch

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Part 4 ended with messages marked as Dispatched, meaning a provider accepted them but not that recipients received them. Real providers such as Twilio report later stages like sent, delivered, or undelivered, and email and push services report bounces, opens, and invalid tokens. This article records those delivery events in Communications, stores them, and displays them to buyers on a new Messages page. Communications now sends each buyer a single message on the first channel that can reach them, using only verified email addresses and phone numbers. Delivery events are represented by a provider-agnostic DeliveryReport structure that captures the event, channel, provider, and outcome.

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