Parsed Swiggy and Zomato Payout Files Reveal Structural Errors and Hidden Charges

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A developer parsed 24 real food-delivery payout files — one Swiggy annexure and 23 Zomato settlement reports — all publicly shared by the restaurants that received them. The analysis found that key charges, including unapproved ad deductions, are buried in secondary sheet blocks that most restaurant owners never open. In the Swiggy files, a misspelled column header causes automated scripts to silently drop rows, and one sheet's formatting causes parsers to double-count discount totals. Zomato's settlement reports contain five mixed sections where credits and deductions share the same column, meaning an unsophisticated sum would count refunds as charges. Three of the 24 files contained figures that did not reconcile with their own stated totals.

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