Opsgenie Shuts Down April 2027: How to Migrate Before Your Data Is Deleted
Atlassian ended new Opsgenie license sales on June 4, 2025, and will fully shut down the platform on April 5, 2027, permanently deleting any unmigrated data. Existing customers have until that deadline to move, but typical migrations take six to sixteen weeks depending on integration complexity. Atlassian offers Jira Service Management as its official successor, with an automated migration tool and 120 days of parallel access for teams already embedded in the Jira ecosystem. Teams preferring a dedicated on-call tool outside a ticketing suite can migrate to alternatives like the open-source Regen, which reads existing Opsgenie configurations via a read-only API key without disrupting live setups. Experts recommend a phased cutover — running both systems in parallel for at least one full on-call rotation — before fully decommissioning Opsgenie and exporting historical data for compliance.
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