OpenAI Launches Zero Data Retention and Private Safety Processing for Enterprises

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OpenAI has introduced Zero Data Retention (ZDR) for enterprise customers using its frontier models, meaning prompts and responses will not be stored after each request is completed. Customer data will not be used to train OpenAI models unless the customer explicitly opts in. Enterprises can either keep content on their own infrastructure or store it on OpenAI's systems using encryption keys that remain under customer control, preventing OpenAI personnel from accessing them. A new Private Safety Processing layer complements ZDR by enabling pattern-based risk detection across interactions without exposing underlying customer content to OpenAI staff. The move targets regulated industries with strict data-governance requirements, though full product coverage and pricing details have yet to be specified.

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