OpenAI accused of consuming prepaid credits without providing usage records

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A paying customer has publicly complained that OpenAI depleted their prepaid credits without offering any explanation or transaction records. The user raised the issue through OpenAI's community forum after the company reportedly refused to provide documentation of how the credits were used. The dispute, which involves approximately $160, has drawn attention on Hacker News, reflecting broader concerns about billing transparency. OpenAI has not publicly responded to the specific complaint. The incident highlights growing user frustration over customer support and account management practices at the AI company.

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