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Nylas Agent Policies Let Developers Set Per-Tier Email Quotas for Multi-Tenant Apps

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Multi-tenant email setups traditionally apply identical send limits, storage caps, and retention windows to all customers regardless of their tier, creating problems for both free and enterprise users. Nylas addresses this through a policy-based system where reusable policy objects define daily send limits, storage ceilings, and retention periods that can be assigned to workspaces. Each workspace holds a single policy, and every Agent Account within that workspace automatically inherits its limits, eliminating per-account configuration. When a tenant is provisioned, developers simply place them in the appropriate workspace bucket and the tier's caps apply immediately. This server-side enforcement means quota tracking, retention pruning, and storage monitoring are handled by Nylas rather than requiring custom application logic.

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Nylas Agent Policies Let Developers Set Per-Tier Email Quotas for Multi-Tenant Apps · ShortSingh