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Nylas Agent Accounts Let HR Bots Own a Mailbox and Automate Onboarding

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Developers can use Nylas Agent Accounts to give an AI-driven HR agent its own dedicated mailbox, such as hr@yourcompany.com, enabling it to send and receive emails autonomously. The agent handles a structured onboarding checklist: sending welcome emails, requesting forms like the I-9 and direct-deposit documents, and booking orientation once signed forms are returned. Inbound replies are surfaced via webhooks filtered by a unique grant_id, allowing the application to detect and extract attachments programmatically. Unlike shared inboxes or mail rules, this approach gives the agent a real calendar identity so orientation invites and RSVPs route through a single, auditable account. The setup requires a Nylas application, API key, a verified sending domain, and a publicly accessible HTTPS endpoint for webhooks.

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Nylas Agent Accounts Let HR Bots Own a Mailbox and Automate Onboarding · ShortSingh